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Orders: See Order Details

To see Order details, please follow the following steps:

  • Go to Orders in the sidebar and click on the Order that you want to see the details from.
  • Here, you can view the Order details that consist of the following fields:
    Field NameValue
    Order ID the ID of the Order
    Order Status the status of the Order. It should be one of the following:
    • Pending: means the order has NOT been paid and has NOT been shipped.
    • Verifying Payment: means the order has NOT been paid (but the customer has send a notification that he/she has sent the payment) and has NOT been shipped.
    • Processing: means the order has been paid and has NOT been shipped.
    • Shipped: means the order has been paid and has been shipped.
    Total Amount the total amount of the Order.
    Order Date when the Order is received.
    Order Messages
    Payment Notification Message message generated from payment notification done by the customer.
    Buyer's Message special order message that is supplied by the customer.
    Merchant's Remarks special order message that is supplied by you.
    Payment Details
    Payment Methods the methods used for payment (e.g. bank transfer, paypal).
    Currency the currency used for payment (e.g. bank transfer, paypal).
    Discount the total discount that the customer get.
    Tax the total tax of the order.
    Shipping Details
    Shipping Info the shipping method that the customer prefers (e.g. JNE YES or JNE REG).
    Backorder Shipping Info (not used at all store) the shipping method that the customer prefers for backorder. If not used, it will be blank.
    Preferred Delivery Date (not used at all store) when the preferred delivery date for the Order. If not used, it will be blank.
    Ordered Items the items being ordered.
    Name the customer's name.
    Company the customer's company.
    Address the customer's address.
    City the customer's city.
    Postal Code the customer's postal code.
    Country the customer's country.
    E-mail the customer's e-mail.
    Phone the customer's phone .
    Promotion Details
    Coupon Code the coupon code used on this Order.
    Points Earned (not used for all store) number of loyalty points earned on this Order.

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