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Marketing: Create Discount Coupons

There are 2 types of Coupon:

  • Cart Coupon: coupon which is applicable to the whole cart such as 10% discount for whole cart, free shipping, or S$10 direct discount for the whole cart.
  • Product Coupon: coupon which may be applicable to certain product such as 10% discount for all Dresses or 10% discount for product ABC, etc.

To create / edit a Cart Coupon, please follow these following steps:

  • Go to Coupons on the sidebar, then click New Coupon
  • Choose Cart Coupon from the dropdown
  • Fill up these following fields with the following value:
    FIELD NAME VALUE
    Coupon Code This is the code of the coupon. Make sure the code is unique and not easily guessed to avoid misuse of the code. 
    Coupon Type It is preset to 'Cart' for Cart Coupon and it can't be changed.
    Title This is the title of the coupon code. Make sure it is clear enough for customers as it will be viewable in the Shopping Cart page after customers entering the code.
    Discount Rate (%) It is used to give rate discount of the whole cart such as 10% discount of the whole cart.
    Discount Amount ($) It is used to give a direct dollar discount of the whole cart such as $5 off the total amount payable.
    Discount Rate for Shipping (%) It is used to give discount for the shipping fee. Specify it as '100' to give FREE shipping.
    Valid From Specify when the code will be valid. Leave it blank if the code is a lifetime code.
    Expiry Date Specify when the code will be expired. Leave it blank if the code is a lifetime code.
    Valid for Member Only If it is ticked, it's only members who can enjoy the code benefit.
    Valid only for Member Type It is only applied to e-commerce shops which support VIP membership. Otherwise, leave it blank.
    Valid for Shipping Methods This option only can be used if you specify 'Discount for Shipping (%)'. You may decide to give the shipping discount only for certain location, such as FREE local shipping only. Choose which shipping method that can enjoy the discount here.
    Minimum Purchase Amount ($) You will be able to set if there is any minimum purchase required to enjoy the code. For example you can have '10% discount for purchase above $150". Leave it blank if there is no minimum purchase required
    No. of Usage Left You may be able to create a coupon with limited availability. For example you can have '10% discount for the first 10 customers who are using the code'. The value of this field will be automatically reduced upon the usage of the code. Once it reaches 0, the coupon code will not be valid anymore. Leave it blank if the coupon code is unlimited.
    Auto Apply Tick only if you want the code automatically applied.
  • Click Save or Update

To create / edit a Product Coupon, please follow these following steps:

  • Go to Coupons on the sidebar, then click New Coupon
  • Choose Product Coupon from the dropdown
  • The fields inside New Product Coupon are similar to New Cart Coupon's fields except these following:
    FIELD NAME VALUE
    Discount Rate (%) It is used to give rate discount in the percentage such as 10% of the product price
    Discount Amount ($) It is used to give a direct dollar discount such as $5 off the product price
    Valid for All Products Tick this field if you want the code to apply to all products
    Valid for Products If you want the code to apply for certain products only, use this option. Just do CTRL+Click (or Command+Click on Mac OS) on the products where you want the code to apply.
    Valid for Categories If you want the code to apply for certain categories only, such as Dresses only, use this option. Just  do CTRL+Click (or Command+Click on Mac OS) on the categories where you want the code to apply.
  • Click Save or Update

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